Frequently Asked Questions
Everything you need to know about Deus Ex Machina gear and services.
How long does shipping take for domestic orders?
Standard shipping usually takes 3-5 business days. Express options are available at checkout if you need your gear sooner.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our returns portal to start a claim.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.
How do I know which size to order?
Each product page features a detailed size guide. We recommend measuring a similar garment you own to ensure the perfect fit.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Afterpay.
How should I care for my Deus apparel?
To maintain the quality of our prints and fabrics, we recommend washing in cold water and hanging to dry. Avoid ironing directly on graphic prints.